UX Researcher
Salzburg. Full time
Transform smart-home tech in our UX team.
We’re looking for a UX Researcher who knows that great digital experiences go far beyond good visuals. In this role, you’ll dive into how people actually use our smart-home interfaces (from touchscreens to mobile apps) and uncover what helps them, what slows them down, and what needs to change. Your insights will guide our designers with concrete, practical feedback they can act on.
If you understand how people interact with digital products and physical devices – and you enjoy making complex technology feel simple – this role is for you. Bonus points if you have experience with smart-home ecosystems (Loxone / KNX / HomeKit), accessibility, and design systems.
In this role you will…
- Plan and run usability tests, focusing mainly on smart-home systems.
- Test continuously from very early user journeys to near final solutions.
- Deliver clear, structured findings to our UX/UI designers, prioritised by user impact.
- Conduct acceptance testing with various users (e.g. homeowners, installers, first-time users).
- Own usability testing and related practices inside our studio.
We are looking for…
- Proven experience testing or designing UX for software or IoT products.
- Familiarity with Maze, UseBerry, Lookback, and AI-driven testing methods.
- Someone comfortable testing complex user flows: onboarding, system setup, automation logic, multi-device control, remote access…
- Skill at converting insights into concrete, design-ready feedback.
- Your mindset to be: structured, analytical, designer-friendly. Unafraid to flag useability issues.
- Fluency in English. German is a plus!
KISKA is an equal opportunity employer. It’s a no-brainer, but important to mention. Salary compensation is based on current market expectations, as well as your proven skills and experience. We offer competitive benefits to all our employees, from intern to director. Live with the support of our HR team and in the rich diversity and culture of our 5,900 m2 studio. Work according to your schedule with our Flexi-time policy. Play in the alpine playground on our doorstep or throw yourself into one of our social events. What are you waiting for? Your next big adventure is waiting for you.
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Why choose KISKA?
With four global locations, we have a perfect destination for everyone. But no matter which location intrigues you, you’ll find some things stay the same. We are all united by our desire to design cutting-edge products. We’re linked by our dedication to breathe life into every brand experience. And we are proud of our collaboration of professionals from every walk of life – nerds, athletes, musicians, adrenaline-junkies, artists, introverts, extroverts, mums, dads. If you share the vision, you are a Kiskanian.
Live
Live
- Choose your adventure. From the heart of the Alps in Salzburg to the never-sleeping city of Shanghai, from long sunlit evenings of Murrieta to a European capital of innovation in Munich – each studio has a unique look and feel. Which is for you?
- Get settled. Immerse yourself in the local culture and traditions with the help of our HR team – friendly faces who can advise on visas, language classes, insurance, and much more!
Work
Work
- Expand your creativity. Join one of our diverse teams and find the newest ways to innovate in our 6000 m2 Salzburg HQ studio. Then, kick back and relax with our in-house comforts – well-equipped kitchens, bike storage, social spaces, and more!
- Get obsessed. Share our desire to delight consumers and relish in solving challenges with brand and design. Bring your skillset and perspective to our diverse team and collaborate with experts around the world. Our collective passion is what makes KISKA unique.
Play
Play
- Dive in! Join your teammates on a new pursuit – whether it’s surfing, motocross, skateboarding, mountain biking, running, e-sports, or rock-climbing. And that’s just the tip of the iceberg! What will be your next obsession?
- Meet the KISKA family! Strap on your Lederhosen and get your dancing shoes on because we host social events throughout the year. Or if that’s not your style, simply unwind after work with a local beer from our kitchen.
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